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14 May 2019 - 16 May 2019
Manchester, United Kingdom
EUREKA Global Innovation Summit 2019

What Is Considered as Brand Abuse?


Your brand represents more than just a name or logo—it's your reputation and consumer trust packaged into identifiable assets. When someone misuses these assets without permission, you're facing brand abuse. This unauthorized exploitation damages your market position, confuses customers, and can devastate your bottom line. From counterfeit products to fake social media accounts, brand abusers operate with increasing sophistication in today's digital landscape. What exactly constitutes this growing threat?


Key Takeaways


* Trademark infringement through unauthorized use of logos, names, and visual identities damages brand reputation.

* Domain squatting redirects website traffic away from legitimate brand sites to exploit or extort companies.

* Counterfeit product sales harm revenue streams and undermine consumer trust in product quality.

* Fake social media accounts impersonate brands to spread misinformation or scam unsuspecting customers.

* Phishing schemes using brand elements trick consumers into revealing personal information or financial details.


The Definition and Scope of Brand Abuse

Brand abuse refers to the unauthorized use of a company's intellectual property, resulting in damage to its brand reputation. This can take various forms, including trademark infringement through the production and distribution of counterfeit products, brand impersonation via fake websites, and digital brand exploitation. Abusers often create convincing replicas of a company's assets, aiming to deceive consumers or harm the brand's image.

Prompt identification of these violations is crucial, as it enables companies to take swift legal action and mitigate potential damage. Effective protection against brand abuse requires continuous monitoring across all channels where the brand is present.

This involves tracking online marketplaces, social media, and other digital platforms to detect and address potential threats. Services like online brand protection by EBRAND provides businesses with AI-powered monitoring tools and expert enforcement teams that can identify infringements across multiple platforms and take immediate action.

Common Types of Brand Abuse in Today's Digital Landscape


In the current digital environment, brand abuse has developed into complex forms that utilize technology to exploit companies' intellectual property.

This includes domain name squatting, where individuals register URLs similar to a brand name to redirect traffic or extort payment.

The online sale of counterfeit products negatively impacts both revenue and brand reputation.

Additionally, fake social media accounts that mimic brands deceive customers and undermine trust.

The ease of unauthorized use of logos, trademarks, and marketing materials in the digital age necessitates consistent monitoring to safeguard brands against these common forms of abuse.

Effective brand protection strategies require awareness of these threats and proactive measures to mitigate their impact.


How Counterfeiters and Bad Actors Target Brands


Counterfeiters and bad actors utilize various tactics to target brands across digital platforms.

They often exploit vulnerabilities in unsecured domains and unprotected intellectual property to create fake websites and social media accounts that facilitate brand abuse.


The use of advanced technology, such as 3D printing, enables counterfeiters to produce counterfeit products that can be difficult to distinguish from authentic ones.

Additionally, bad actors launch phishing scams, which affected 85% of organizations in 2021, resulting in financial losses and erosion of trust.


On social media, bad actors spread misinformation and engage in unauthorized use of trademarks, with 72% of consumers encountering fake brand information.

The rise of e-commerce platforms has contributed to the growth of counterfeit activities, resulting in a global problem estimated to be worth $1.7 trillion.

This underscores the need for comprehensive brand protection strategies to mitigate these risks.


The Financial and Reputational Impact of Brand Abuse


Brand abuse has significant financial and reputational consequences that can extend beyond initial revenue losses. Counterfeit products that infringe on intellectual property can result in potential revenue losses of 5-10%.


According to available data, brand abuse is associated with substantial financial losses, including $2 billion in consumer losses and $3.92 million in losses related to data breaches.

Additionally, customer loyalty and trust can be severely impacted, with 72% of customers reporting they'd abandon a brand after a single negative experience, and 85% stating they'd lose trust in a brand following a security incident.


Implementing effective brand protection strategies is crucial for mitigating reputational risk and maintaining financial stability.

As brand abuse attacks become increasingly sophisticated, proactive measures are necessary to safeguard a brand's reputation and financial well-being.


Identifying Brand Abuse Across Different Platforms


Detecting brand abuse has become increasingly complex due to the expanding digital landscape and the numerous platforms where malicious actors operate. To protect intellectual property rights, it's necessary to monitor social media for fake accounts and counterfeit products that infringe on trademarks.


Monitoring domain names is also crucial, as cybersquatting can divert traffic from legitimate websites. Online marketplaces, such as Amazon and eBay, require regular scans to identify counterfeit goods being sold alongside authentic products.


Email communications should also be scrutinized, as phishing scams often impersonate brands to steal data. Effective brand protection involves consistent vigilance across all digital platforms, including social media, domain names, online marketplaces, and email communications. This comprehensive approach helps to identify and mitigate brand abuse in a timely and effective manner.


Legal Frameworks for Combating Brand Abuse


Legal frameworks play a crucial role in protecting businesses from brand abuse and counterfeiting. The Lanham Act provides remedies for trademark infringement and unauthorized use of intellectual property.


In cases of domain disputes, the Uniform Domain-Name Dispute-Resolution Policy (UDRP) and the Anti-Cybersquatting Consumer Protection Act (ACPA) can be utilized to address cybersquatters who target a brand's goodwill.


International organizations, such as the International Trademark Association (INTA) and the World Intellectual Property Organization (WIPO), provide support for brand protection efforts through international cooperation and specialized dispute resolution platforms.


These legal remedies enable businesses to combat counterfeit products and safeguard their intellectual property rights. A thorough understanding of these frameworks is essential for taking effective action against infringers when faced with brand abuse.


Effective Strategies to Prevent and Address Brand Abuse


Preventing brand abuse involves a comprehensive approach that incorporates technology, collaboration, and education. A brand protection strategy that includes monitoring and enforcement can be effective, with companies reporting a significant reduction in counterfeit goods. Regular risk assessments are necessary to identify vulnerabilities in intellectual property protection.


The use of artificial intelligence and machine learning can help detect unauthorized use of a brand's intellectual property. Some companies have seen a decrease in counterfeit products after implementing AI-powered systems. Collaboration with law enforcement is also an effective measure, with a notable success rate. Additionally, educating customers about authentication methods can lead to increased preference for brands with clear verification processes.


Studies have shown that implementing a brand protection strategy can result in an 85% reduction in counterfeit goods. The use of AI-powered systems has been associated with a 90% decrease in counterfeit products in some cases. Collaboration with law enforcement has a reported effectiveness rate of 75%. Furthermore, 80% of customers prefer brands that provide clear verification methods, highlighting the importance of customer education in preventing brand abuse.


Conclusion


You'll need to remain vigilant in today's digital landscape where brand abuse threatens your business. Don't wait until counterfeits appear or imposters damage your reputation. Implement proactive monitoring, establish clear usage guidelines, and don't hesitate to take legal action when necessary. By protecting your intellectual property and responding quickly to violations, you're safeguarding your brand's value and customer trust.


Registration

Closed since 2 May 2019

Location

Victoria Warehouse, Manchester

Organised by

Meetings

Participants 1035
Meetings 1254

Participants

Albania 1
Argentina 5
Armenia 2
Australia 1
Austria 18
Bangladesh 1
Belgium 41
Brazil 2
Bulgaria 1
Cameroon 15
Canada 27
Chile 3
Colombia 5
Croatia 17
Cyprus 2
Czech Republic 4
Denmark 7
Estonia 2
Finland 9
France 28
Germany 25
Ghana 3
Greece 3
China (Hong Kong) 1
Hungary 1
India 7
Ireland 6
Israel 2
Italy 3
Japan 3
Kenya 7
Korea, Republic Of 156
Kosovo 1
Latvia 1
Lithuania 10
Luxembourg 1
Malta 8
Mexico 2
Netherlands 24
New Zealand 2
Nigeria 16
Norway 5
Pakistan 2
Poland 8
Portugal 8
Romania 5
Rwanda 1
Saudi Arabia 2
Serbia 1
Singapore 4
Slovenia 1
South Africa 9
Spain 42
Sweden 29
Switzerland 6
Taiwan 1
Trinidad And Tobago 1
Turkey 57
Uganda 2
Ukraine 3
United Kingdom 1130
United States 6
Viet Nam 1
Zimbabwe 2
Total 1799

Participants

Industry 90
Start-Up 265
Micro business (< 10 employees) 265
Small business (< 50 employees) 228
Medium business (< 250 employees) 94
Large business (250+ employees) 97
University 151
R&D Institution/Centre 113
Public Association/Agency 100
Public Authority/Government 181
Speaker 125
EUREKA Network partner 50
Other 219
Total 1978